Privacy Policy

Dab Media Solutions (referred to as “we”, “us”, or “our”) is committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, and protect the personal information you provide to us when you visit our website, make purchases, or interact with our services. By accessing our website or purchasing from our store, you agree to the collection and use of your information in accordance with this policy.

1. Information We Collect
We collect the following types of information from you:

a. Personal Identification Information (PII)
This includes information you voluntarily provide when placing an order, creating an account, or subscribing to our newsletters. The PII we collect includes:

    • Name
    • Email address
    • Shipping address
    • Phone number

b. Account Information
When you register for an account on our site, we collect login credentials, including username and password. We do not store passwords in plain text, and they are securely encrypted.

c. Order and Transaction Information
When making a purchase, we collect:

    • Order details (products purchased, pricing, and delivery options)
    • Shipping and billing addresses
    • Transaction history related to purchases

d. Payment Information
Please note: We do not collect or store any sensitive payment details such as credit card or debit card numbers. All payment processing is securely handled by our trusted third-party payment gateway providers (e.g., PayPal, Stripe), who comply with industry-standard encryption and security protocols. You will provide your payment information directly to these third parties, and they are responsible for securely storing and processing your sensitive payment details.

e. Technical and Usage Data
We automatically collect information when you browse our website to help us understand how users interact with our site. This data includes:

    • IP address
    • Browser type and version
    • Operating system
    • Pages visited, time spent on each page, and links clicked
    • Referring website (if applicable)

f. Cookies and Tracking Technologies
We use cookies and similar tracking technologies to enhance your browsing experience, remember your preferences, and analyze site traffic. You can manage your cookie preferences through your browser settings, although disabling cookies may limit certain functionality on our website.

2. How We Use Your Information
We use the information collected for the following purposes:

a. Order Processing and Fulfillment
To process your orders, deliver products, and send order confirmations and shipping notifications.

b. Customer Support and Account Management
To respond to your inquiries, provide customer support, and manage your account settings.

c. Marketing and Promotions
To send you marketing emails and promotional offers, provided you have opted in. You can unsubscribe from these communications at any time by following the “Unsubscribe” link in any email or contacting us directly.

d. Website Functionality and Improvements
To analyze user behavior on our site, improve website functionality, and optimize user experience.

e. Fraud Prevention and Security
To detect and prevent fraudulent transactions, monitor for unauthorized access, and protect the security of our users and systems.

3. How We Protect Your Information
We are committed to ensuring that your personal information is secure. We have implemented a variety of security measures, including:

    • Encryption: We use secure encryption protocols (SSL/TLS) to encrypt sensitive information during transmission.
    • Access Control: Access to your personal information is restricted to authorized personnel only, and we regularly review and update our security practices.
    • Data Storage: Personal information is stored on secure servers, protected from unauthorized access.

4. Sharing of Information
We do not sell, rent, or trade your personal information with third parties. However, we may share your information with trusted partners and service providers under the following circumstances:

a. Third-Party Service Providers
We work with third-party service providers who assist us with payment processing, order fulfillment, website hosting, marketing, and other business operations. These third parties are required to comply with data protection regulations and maintain the confidentiality of your information.

Payment Processors: As noted above, we do not collect or store sensitive payment information such as credit or debit card numbers. These details are handled directly by third-party payment processors (e.g., Stripe, PayPal, SwipeSimple, Authorize.net etc), which are PCI-DSS compliant and adhere to the highest security standards.

b. Legal Requirements
We may disclose your personal information if required to do so by law, or in response to valid legal requests by public authorities, including to meet national security or law enforcement requirements.

c. Business Transfers
In the event of a merger, acquisition, or sale of assets, your personal information may be transferred as part of that transaction. We will notify you of any such change and ensure that your information remains protected.

5. Your Rights Regarding Your Information
You have the following rights regarding the personal information we hold about you:

Right to Access: You can request a copy of the personal information we hold about you.
Right to Rectification: If your personal information is inaccurate or incomplete, you can request that we correct it.
Right to Deletion: You can request that we delete your personal information, subject to certain exceptions required by law (e.g., for fraud prevention or compliance with tax laws).
Right to Restriction of Processing: You can request that we limit the way we use your personal information in certain circumstances.
Right to Data Portability: You can request a machine-readable copy of the personal data you have provided to us.
Right to Withdraw Consent: If you have given consent to receive marketing communications, you may withdraw your consent at any time.

To exercise any of these rights, please contact us at info@dabtv.net.

6. Cookies and Similar Technologies
We use cookies to:

    • Keep track of items in your shopping cart.
    • Save your preferences for future visits.
    • Understand and analyze how you use our website, which helps us improve our services.

You can choose to disable cookies in your browser settings, but please note that some features of our website may not function properly without them.

7. Data Retention
We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, comply with legal obligations, resolve disputes, and enforce our agreements.

8. International Data Transfers
If you are located outside of the United States, please note that we may transfer your information to our servers in the U.S. for processing and storage. We will ensure that any international transfers comply with applicable data protection laws and provide appropriate safeguards.

9. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the content, privacy policies, or practices of such websites. We encourage you to read the privacy policies of any third-party sites you visit.

10. Changes to This Privacy Policy
We reserve the right to update this Privacy Policy at any time. Any changes will be posted on this page, and where appropriate, notified to you via email or through your account. Please review this policy periodically for any updates.

11. Contact Us
If you have any questions about this Privacy Policy or how we handle your personal information, please contact us:

Dab Media Solutions
Email: info@dabtv.net
Phone: 407-630-7544